Free Shipping Over $40, 180 Days Product Guarantee

Shipping Information

What are the shipping costs and options?

Same Day Dispatch - Discreet Delivery and Billing
We do everything we can to make sure your order is delivered on time and in plain packaging.
Orders placed on Monday to Friday are shipped in 24 hours. Orders are shipped Monday to Friday only. Orders placed on Saturday and Sunday will be shipped on the following Monday.

Tracked Shipping

All orders have tracked shipping. Your tracking code will be shown in your order despatch email.

AlonaMagic shipping costs and options

Delivery Options
Working Days
How Much
Free On Orders Over
UK Royal Mail Tracked
7~10 Days
£1.8 Per Order
Free Over £29.99
USA and Worldwide Delivery
10~15 Days
£2.9 Per Order
£1.8 Per Order Over £29.99

What do AlonaMagic parcels look like?

We provide discreet shipping in boring brown boxes and envelopes so nobody knows what's inside, you will be the only person excited about what's inside.

Returns & Refunds

At Alona, we're not happy unless you are, which is why we offer a 90 days return policy, for any reason, even if the product has been opened. Learn more about our Returns policy on our Return & Refunds page.

Where AlonaMagic ships to ? 

Shopping from outside the UK? AlonaMagic delivers to the following countries:
Australia Gibraltar Netherlands
Austria Greece New Zealand
Belgium Hong Kong Norway
Bulgaria Hungary Poland
Brazil IcelandIreland Portugal (Azores, Madeira)
Canada Israel Singapore
Croatia Italy South Africa
Cyprus Japan Slovakia
Czech Republic Latvia SloveniaSpain
Denmark (Faroe Islands) Liechtenstein Sweden
Estonia Luxembourg Switzerland
Falkland Islands Macedonia United Kingdom
Finland Malaysia United States
France (Corsica, Monaco) Malta
Germany Monaco
If you order products from our site for delivery to one of the above international destinations, your order may be subject to import duties and taxes which are applied when the order reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.

What if you're out when your order arrives?

If you're out when your package is delivered, your mail person or courier will leave a card scheduling another attempt or telling you where you to pick up your Discreet Packed Order.

What if your order doesn't arrive when you expect?

If your order is more than 5 working days overdue, please Contact Us.